Hello and welcome to today's English practice lesson!
Today we are going to talk about checking in at a hotel.
This topic will help you feel confident from the first minute of your stay.
In this lesson, you will hear sentences at three different levels.
Listen to each sentence carefully.
Then repeat it out loud two times.
Speaking out loud helps you build fluency and confidence.
Do not worry about mistakes — just keep practicing.
Let's begin!

Part1. A2. Elementary.

• Good afternoon, I have a reservation.
• My name is Anna Smith.
• Can I see your passport, please?
• Here is my passport.
• Your room is ready.
• What time is check-in?
• Check-in starts at three o'clock.
• You are a little early.
• Can we leave our bags here?
• Of course, you can leave them at the reception.
• Please fill in this form.
• Sign here, please.
• How many nights will you stay?
• We will stay for three nights.
• Here is your key card.
• Your room is on the fifth floor.
• The elevator is on the right.
• Where can I park my car?
• The parking is behind the hotel.
• Breakfast is on the first floor.
• What time is breakfast?
• Breakfast is from seven to ten in the morning.
• The key card opens the main door too.
• My key card does not work.
• I will give you a new card.
• The room is clean and warm.
• The bed is very comfortable.
• There are fresh towels in the bathroom.
• The window does not open.
• I will call someone to help you.
• Is there a safe in the room?
• The safe is in the wardrobe.
• Do you need help with your luggage?
• No, thank you, our bags are not heavy.
• The Wi-Fi password is on the card.
• I would like a wake-up call at seven.
• We wish you a pleasant stay.
• I do not remember my room number.
• Your room number is on the small envelope.
• Enjoy your stay at our hotel!

Part1 - completed.

Part2. B1. Intermediate.

• We arrived at the hotel late in the evening after a long flight.
• The receptionist greeted us and checked our reservation.
• Could you spell your last name for me, please?
• I booked a twin room, but this is a double.
• There must be a mistake in the booking system.
• Do you have my booking confirmation number?
• I showed the confirmation email on my phone.
• The hotel required a deposit of one hundred euros.
• The deposit will be returned at check-out.
• We had to wait because our room was not ready yet.
• The receptionist apologized for the delay.
• They offered us a welcome drink at the bar.
• Is it possible to get a room on a lower floor?
• My grandmother finds stairs difficult.
• The porter helped us carry our suitcases upstairs.
• Could you explain how the air conditioning works?
• The remote control for the TV is on the desk.
• Please dial zero to call the reception.
• Housekeeping cleans the rooms every morning.
• Hang the sign on the door if you do not want to be disturbed.
• What is included in the room rate?
• The minibar is not included in the price.
• Extra services are charged to your room bill.
• We asked for an iron and an ironing board.
• The gym and the sauna are open until ten.
• Guests can borrow umbrellas at the front desk.
• Where can I exchange money near the hotel?
• The receptionist gave us a map of the city.
• She also recommended a good local restaurant.
• Can I extend my stay by one more night?
• Let me check if the room is available.
• Luckily, we could keep the same room.
• The fire exit plan is on the back of the door.
• Smoking is not allowed anywhere in the hotel.
• There is a smoking area outside the main entrance.
• Have you stayed with us before?
• I joined the hotel loyalty program at check-in.
• Members get free late check-out on Sundays.
• A morning newspaper can be delivered to your room.
• Everything went smoothly, and we settled in quickly.

Part2 - completed.

Part3. B2. Upper-Intermediate.

• After a long journey, we couldn't wait to check in and freshen up.
• The lobby was packed, and the queue moved at a snail's pace.
• The receptionist handled the crowd with grace under pressure.
• What do you usually do if your room falls short of expectations?
• Our so-called sea view turned out to be a glimpse of the parking lot.
• We took it up with the manager straight away.
• The manager offered us an upgrade to smooth things over.
• It never hurts to ask politely for a better room.
• First impressions at the front desk set the tone for the whole stay.
• Have you ever been given the runaround at a hotel reception?
• The paperwork took forever, but we finally got our keys.
• A porter showed us the ropes: the spa, the gym, and the rooftop bar.
• The room was spotless, and everything was in working order.
• Little extras like a welcome note go a long way.
• We were pleasantly surprised by the complimentary fruit basket.
• What details do you check first when you enter a hotel room?
• I always test the shower and the air conditioning right away.
• The safe refused to accept my code on the first try.
• Technical hiccups at check-in are par for the course in high season.
• The hotel was overbooked, and some guests were left high and dry.
• Fortunately, we had our confirmation in black and white.
• Without written proof, you don't have a leg to stand on.
• Is it worth making a fuss over minor inconveniences?
• Sometimes a calm word works wonders at the front desk.
• The concierge pulled a few strings to get us dinner reservations.
• How do hotels keep track of guests' special requests?
• Regular guests often have their preferences on file.
• The staff greeted us by name, which was a nice touch.
• We hit it off with the receptionist right from the start.
• Checking in online beforehand can save you a great deal of time.
• Will mobile keys eventually replace traditional key cards?
• Don't let a rocky check-in ruin your entire holiday.
• A minor mix-up at arrival was quickly nipped in the bud.
• Have you ever arrived only to find no record of your booking?
• Keeping your cool in such situations really pays off.
• The night manager bent the rules and found us a room.
• By midnight, we were finally settled in, safe and sound.
• What would make you switch hotels on the spot?
• For me, cleanliness is non-negotiable — everything else is a bonus.
• All's well that ends well, as our trip proved.

Part3 - completed.

Conclusion

Great job — you have finished today's lesson!
Regular practice is the key to fluent speaking.
Try to repeat this lesson again tomorrow.
Even ten minutes a day will make a real difference.
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See you in the next practice session!